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Passengers disembarking SQ321

Tragedy Strikes Singapore Airlines Flight Due to Severe Turbulence

A Singapore Airlines flight from London to Singapore encountered severe turbulence on 20th May 2024, leading to one fatality and more than 20 injuries among passengers and crew. The Star Alliance Boeing 777-300ER, carrying 211 passengers and 18 crew members, was forced to make an emergency landing in Bangkok after experiencing a dramatic altitude drop …

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Ennismore Disloyalty Program

Ennismore Launches ‘Dis-loyalty’ Program – But How Good Is It?

Last month hospitality group Ennismore launched ‘Dis-loyalty’, a new travel rewards program that gives discounts to travelers who sign up and stay and eat at 10 of the 14 brands in the collection. Part of Accor, Ennismore specialize in ‘lifestyle’ hotels, including Mondrian, SLS, Hyde, The Hoxton, Rixos, SO/ and Delano.   But is it …

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Star Alliance credit card australia HSBC

Star Alliance and HSBC Australia Launch a World-First Credit Card

Star Alliance and HSBC Australia have reimagined airline rewards for consumers with a world-first credit card. The HSBC Star Alliance Credit Card is a first by a global airline alliance. It brings together seven of the world’s leading airlines on a single credit card platform. For a limited time there is no Annual Fee in …

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singapore ends mask mandate at airports and on planes

Singapore Eliminating Mandatory Mask Rules at Airports and on Planes

Singapore will soon eliminate its mandatory mask rules at airports and onboard airplanes. This is huge news from a country that was amongst the most cautious in addressing the pandemic and had the very tighest laws from very early in 2020.   Singapore have announced that indoor masking will no longer be mandatory starting on …

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Velocity Points transfers to KrisFlyer are coming back

Virgin Velocity points transfers to Singapore KrisFlyer are returning

Velocity Frequent Flyer members will soon be able to transfer Velocity Points into Singapore Airlines KrisFlyer Miles once again. It’s a move that’ll swing back open the doors to flight bookings right across Star Alliance for those based in Australia who primarily collect Velocity Points.   By converting Velocity Points into KrisFlyer Miles, they can …

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amex gold credit card

Amex Gold sign-up bonus increased to 30,000 points for a limited time

American Express is currently offering a very generous increased sign-up bonus on the American Express Preferred Rewards Gold credit card in the UK, offering 30,000 Membership Rewards points instead of the usual 20,000 for a limited time for the next two weeks only.   The bonus criteria is Amex’s usual bonus criteria for these offers – …

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star alliance 25th anniversary

Star Alliance Celebrates 25th Anniversary

The 26-airline alliance’s robust customer-centric vision is encapsulated by a new brand tagline “Together. Better. Connected.” Continued focus on innovations in customer experience, loyalty, and technology.   Star Alliance and its 26-member carriers will celebrate the 25th anniversary of the world’s first and leading global airline alliance on Saturday, May 14, 2022. This bold vision …

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Economy reward seats on Singapore Airlines have returned to Velocity

Economy reward seats on Singapore Airlines have returned to Velocity

Economy Reward Seats on Singapore Airlines have returned to Virgin Australia’s loyalty programme, Velocity Frequent Flyer.   Velocity members can use Points to book select Economy flights on Singapore Airlines to more than 30 countries – including Indonesia, Thailand, France, the UK, and more – opening a whole world of new travel opportunities. Reward Seats with Singapore …

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united touchless checkin technology heathrow airport

United Launches Touchless Check-in at London Heathrow

United passengers travelling from London Heathrow airport can now check in online and use touch-free kiosks to process their bags and issue their luggage tags before flying. Like many of the other airlines at Heathrow (including Virgin Atlantic and Singapore Airlines), travellers flying from London Heathrow with United Airlines can now benefit from contactless check-ins. …

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star alliance coronavirus health safety measures

Star Alliance Announces Coronavirus Safety Measures

When the Coronavirus outbreak rocked the world at the start of the year, Star Alliance quickly joined forces with Oneworld and SkyTeam to ask governments and stakeholders for help and extraordinary support to help save airlines. With lockdown situations around the world slowly lifting and travellers starting to book holidays and business trips again, Star …

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Airline alliance logos

Star Alliance joins oneworld and SkyTeam to call on governments for COVID19 support

On behalf of their member airlines, the three global airline alliances oneworld®, SkyTeam and Star Alliance are jointly calling on governments and stakeholders to take action to alleviate the unprecedented challenges faced by the global airline industry amid the COVID-19 pandemic. The three global alliances, which represent almost 60 airlines around the world that contribute …

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air new zealand lie flat bed economy

Air New Zealand Unveils Lie-Flat Bed for Economy

Star Alliance member Air New Zealand has unveiled a ground-breaking new lie-flat prototype sleep product for economy class travellers. The Economy Skynest, which provides six full length lie-flat sleep pods, is the result of three years of Air New Zealand research and development. You can view the video on YouTube here. In preparation for its …

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